Technology acts as a compressor. AI is the latest pressure point. This week, we look at compression in software development, marketing and publishing. We then go into the difficult challenge of change management at the Washington Post and The Wall Street Journal.
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00:53 Mailbag
02:41 The Decline of Blockbuster and Rise of Netflix
05:14 The Future of Software and AI's Impact
10:29 AI in Marketing and Customer Support
28:26 Navigating Change in Media Organizations
32:05 Digital Transformation in Media
35:34 The Decline of Traditional Newspapers
38:09 Strategies for Media Reinvention
47:36 The Role of Unions in Media
49:57 Good Product
56:52 Closing Remarks
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